Terms & Conditions

1. Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts under the Indian Contract Act, 1872 to use this platform. By registering, you confirm you meet these criteria.

2. Platform Use

The platform facilitates referral-based hiring between candidates, referral partners, freelancers, and employer clients. All users must use the platform only for its intended purposes. Misuse, fraud, impersonation, or scraping of data is strictly prohibited.

3. Candidate Obligations

Candidates must submit accurate, complete, and truthful information. Any misrepresentation of qualifications, experience, or identity will result in immediate disqualification, account suspension, and potential legal action. The Company reserves the right to verify all information submitted.

4. Referral Partner Obligations

Referral partners must obtain the permission of the candidate before submitting a profile, and by ticking the consent box at submission they confirm that this permission has been given. The Company records the time, IP address and Terms version of that confirmation. The confirmation is given by the referral partner and is not collected from the candidate directly. Spam referrals, duplicate submissions across multiple accounts, or solicitation of candidates outside the platform are violations. The Company reserves the right to claw back commissions paid on fraudulent referrals.

5. Freelancer Partner Obligations

Freelancers registering on the platform to source and refer candidates must complete KYC verification before any payout is processed. Wallet balances reflect pending, approved, and paid commissions and are subject to the same 91-day employer retention confirmation as other referral partners. Freelancers are solely responsible for their own tax obligations on income earned through the platform; the Company will deduct TDS where legally required.

6. Employer Obligations

Employers must provide timely feedback, initiate BGV within stipulated timelines, and confirm 91-day retention honestly. Ghosting candidates after offer issuance or providing false retention confirmations constitutes a breach of these Terms.

7. Commission & Payout Terms

All commissions are subject to the rate card agreed at employer onboarding. Payouts are subject to BGV clearance, 91-day employer confirmation, and KYC verification of the referral partner or freelancer. TDS will be deducted per applicable Indian Income Tax provisions.

8. Payment Processing

All online payments — including employer invoice settlements and order placements — are processed through Razorpay, a third-party licensed payment gateway. The Company does not store your card, UPI, or net-banking credentials; these are handled directly by Razorpay under its own security and compliance standards. GST-compliant invoices for employer billing are generated and managed by the Company's accounts team.

9. Intellectual Property

All content, branding, software, and algorithms on the platform are the intellectual property of Akshantre Biztech Consultants Pvt Ltd. Unauthorised reproduction, scraping, or copying is prohibited.

10. Limitation of Liability

The Company is not liable for employment outcomes, salary accuracy, employer conduct post-hiring, or technical downtime beyond commercially reasonable measures. The platform is an intermediary and does not guarantee placement outcomes.

11. Communications & Notifications

By registering, you consent to receive transactional and service-related communications — including application updates, interview alerts, and payout notifications — via email, SMS, and WhatsApp (through the WhatsApp Business Platform). You may opt out of non-essential communications at any time through your account settings, though essential service notifications cannot be disabled.

12. Automated & AI-Assisted Processing

The platform uses automated tools, including third-party AI language-model providers, to parse resumes, generate job-match scores, and assist with content suggestions. These outputs are used to assist, not replace, human decision-making in hiring and verification processes.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from platform use shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

14. Campaigns Program

Freelancer partners may additionally participate in time-bound Campaigns (weekly, monthly, quarterly, or yearly) that reward referral activity through fixed targets or ranked leaderboards. Campaign eligibility, scoring, timelines, and prize terms are governed by the campaign-specific terms shown on the Campaigns page at the time of participation, in addition to these Terms. Campaign standings (name, rank, and prize) may be displayed publicly on the platform. The Company's decision on campaign scoring, eligibility, and prize disbursement is final.

15. Partner Tiers Program

Freelancer partners are placed into Partner Tiers (Bronze, Silver, Gold, Platinum) based on experience points (XP) earned through platform activity such as successful referrals and profile actions. Tiers are updated automatically as XP thresholds are met and do not entitle the partner to any guaranteed commission rate, priority, or benefit beyond what is separately communicated by the Company. The Company reserves the right to adjust XP awards, tier thresholds, or individual tier assignments at its discretion, including to correct errors or address abuse.

16. Mobile App

The HiringReferrals Android app is offered under these Terms. You must keep your login details and OTPs confidential and must not reverse engineer, modify or misuse the app or its interfaces. Features may differ between the website and the app. Our Privacy Policy explains what data the app uses.

17. Joining and Retention Bonus

The 91-day joining and retention bonus for candidates and referral partners is governed by the Bonus T&C at hiringreferrals.com/bonus-tc, including employer confirmation of joining and continued employment, background verification clearance, KYC and PAN requirements, and TDS.

18. Leaderboards, Prizes and Trips

Rankings, prizes and trips are governed by the Prize Terms at hiringreferrals.com/prizes and by any campaign-specific terms. By taking part you agree that your name, rank and prize may be shown publicly, and you may be asked for ID, KYC and travel details to receive a prize. Prizes may be revoked and commissions clawed back in case of fraud or rule violations.

19. Background Verification

Background verification is carried out only with the consent of the candidate. Employers are responsible for lawful use of verification results, and the Company acts as an intermediary and does not guarantee the accuracy of information supplied by third parties, agencies or previous employers.

20. User Content and Reviews

You are responsible for reviews, company feedback, interview experiences, support messages and other content you submit. It must be truthful, lawful and free of defamatory or abusive material and confidential employer information. You allow us to display and moderate such content on the Platform, and we may remove content that breaches these Terms.

21. Suspension, Termination and Account Deletion

We may suspend or terminate accounts, withhold or claw back payouts, and report to authorities where we find fraud, false information, duplicate accounts or breach of these Terms. You may delete your account at any time from Settings or by following hiringreferrals.com/delete-account. Deletion does not cancel amounts already owed, and records we must keep by law are retained as explained in the Privacy Policy.

22. Privacy and Grievances

Our Privacy Policy at hiringreferrals.com/privacy forms part of these Terms. Complaints can be sent to our Grievance Officer, whose details are in Section 16 of the Privacy Policy, or to legal@hiringreferrals.com.

23. Changes to Programmes

We may change, pause or end any bonus, campaign, tier, prize or feature, with notice on the Platform where reasonable, without affecting bonuses already confirmed.

24. Amendments

The Company reserves the right to amend these Terms at any time. Continued use of the platform after amendments constitutes acceptance of the revised Terms.

25. Signed Agreements Prevail

Where an employer or other client has signed a written agreement with the Company, the fees, replacement terms, payment period, interest and other commercial terms in that agreement apply to that client. If that agreement conflicts with these Terms, the signed agreement prevails for that client.

26. Candidate Attribution and Duplicate Submissions

A candidate is attributed to the partner who first submits that candidate through the Platform with the candidate consent. If more than one partner submits the same candidate for the same job, the partner who can show valid consent earlier is treated as the introducer; if none can, the first submission on the Platform counts. If an employer says it already had the candidate from another source, the employer must show evidence of this. The Company decides such disputes on the basis of Platform records, after hearing the parties.

27. Employer Fees, Rejected Candidates and Group Companies

An employer owes the applicable fee if it hires a candidate introduced through the Platform within 12 months of the introduction, even if the candidate was first rejected, and even if the hiring is done by a group company, affiliate or other third party to whom the employer passed the candidate. Fees exclude GST. Payment period and late-payment interest are as stated in the signed agreement.

28. Non-Circumvention and Non-Solicitation

For 12 months from an introduction, an employer or partner must not deal directly, or through any other person, to avoid the Platform or the fees and commissions due through it. If this happens, the person concerned must pay the fee or commission that would have been due, together with reasonable recovery costs, and the Company may suspend the account and withhold payouts. During use of the Platform and for 12 months after, users must not solicit or hire employees of the Company without its written consent.

29. Candidate Data and Confidentiality

Candidate information shared with an employer or partner is confidential. It may be used only for the job it was shared for, must not be passed to anyone else, and must be handled as required by the Digital Personal Data Protection Act, 2023. It must be deleted when no longer needed for that purpose, and on request of the candidate or the Company.

30. Indemnity

You agree to compensate the Company for losses, claims and reasonable costs arising from your breach of these Terms, false information you provide, or submission of a persons data without that persons permission.

31. Franchise Partner Program

Applicants for a franchise pay a one-time setup fee plus GST. Payment alone does not guarantee approval or any territory. The Company reviews every application, may approve or reject it, and assigns the territory after approval. If an application is rejected before approval, the amount paid is refunded. After approval the fee is not refundable unless a signed franchise agreement says otherwise. Territories are not exclusive unless stated in writing. A separate franchise agreement may apply.

32. Dispute Resolution and Arbitration

Please first send a written notice of the dispute to legal@hiringreferrals.com and allow 30 days to settle it. If it is not settled, it will be referred to a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue will be Mumbai and the language English. Courts in Mumbai may be approached for urgent interim relief.

33. General

If any part of these Terms is held invalid, the rest continues. A delay in enforcing a right is not a waiver of it. These Terms, with any signed agreement, are the whole agreement on their subject. Notices may be given by email to the address on your account. The Company may assign these Terms to a successor. Neither party is liable for delay caused by events beyond its reasonable control. Nothing here creates a partnership or employment. Business users agree that the Company may name them and show their logo as a client unless they object in writing.

For questions about these Terms: legal@hiringreferrals.com